CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited ("CITIC Telecom", SEHK: 1883) and a leading Global DICT solutions provider, together with OutSystems, a global leader in high-performance application development, announce an award win from International Data Corporation (IDC). CITIC Telecom CPC was named Hong Kong Winner of the Best in Future of Operations in IDC's Future Enterprise Awards 2022 for the company's AI Cognitive Object Recognition Systems.CITIC Telecom CPC's AI Cognitive Object Recognition System, developed by in-house Information Technology Services & Data Science Team was selected among over hundreds of high-quality entries from various industries and leading enterprises. The surge in demand for warehouse capacity and the importance of a smooth-running operation has become increasingly clear over the past 2 years. CITIC Telecom CPC has formed its in-house Research and Development team in 2017, backed by the technological capabilities and strategic flexibility, the team has developed and implemented the Smart Warehouse Solution within six months. This rapid innovation was achieved by combining rapid visual development-powered by the OutSystems high-performance low-code platform-alongside AI-enabled COR technology that CITIC Telecom CPC had previously developed.
Key benefits of the award-winning Smart Warehouse solution
Since its inception, the Solution has realized 88% time saving for warehouse equipment receipts and the management of inventory, facilitating engineers to collect equipment from warehouses faster by 90%. This automation has allowed for HK$2.4 million cost savings in software license and equipment, along with achieved employee efficiency by reducing 89% of staff time.
Accelerating the speed and accuracy with combined intelligent technologies
By implementing this innovative AI-powered solution, CITIC Telecom CPC was able to replace legacy barcode labels, printers, and dedicated handheld scanners with a mobile application called "CEEM" built on the OutSystems platform. Used by warehouse staff and engineers on standard smartphones, the app combines machine learning, computer vision, and COR to locate and count objects in 95 milliseconds with 99% accuracy.
The CEEM app has made the equipment inventory and management process faster, more reliable, and more real-time. Thanks to the flexible integration supported by the OutSystems platform, CITIC Telecom CPC eliminated disjointed and costly scanning software. The CEEM app now updates the core inventory database in real-time.
Realizing the full potential of the intelligent innovation across industries
As is the case for many of CITIC Telecom CPC's innovations, what started as an agile innovation project focused on in-house process improvement, has evolved into a customer-facing proposition, and won several proof-of-concept projects with top brands in healthcare, manufacturing and logistics, as well as being accredited with reputable regional market awards, including:
-- Global Awards 2022 Best Innovative Value Added Service Provider by Carrier Community
-- International Innovation Awards 2021 by Enterprise Asia
-- Datacloud Global Awards 2021 by Broad Group
-- CAHK STAR Awards 2021 Best Innovation for Future Enterprise - Gold
"We appreciate IDC's recognition of CITIC Telecom CPC as the Best in Future of Operations with Smart Warehouse solution.
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